Refund policy

All our posters are made to order to reduce waste and overproduction. Because of this, we do not accept returns or exchanges for change of mind.

However, if your order arrives damaged, defective or incorrect, please contact us within 14 days of delivery with: 

• Your order number 
• Clear photos showing the issue

If the issue is confirmed, we will offer a replacement or a full refund, at no additional cost to you.

Returns are handled through our production partner. Please do not send items back without contacting us first, as returns sent without approval may not be processed.

Refunds are issued to the original payment method once approved. Processing times may vary depending on your bank or payment provider.

For support, contact us at info@arteframed.com